Frequently Asked Questions
Do you offer jewelry repair?
Yes. We offer professional jewelry repair services including ring sizing, chain repair, stone replacement, soldering, clasp repair, prong rebuilding, pearl restringing, and more.
Do you repair watches?
Yes. We provide watch battery replacement, watch band adjustments, crystal replacement, and many watch repair services. Bring your watch in for an evaluation.
Do you buy gold and silver?
Yes. We purchase gold, silver, platinum, jewelry, coins, and other precious metals based on current market values.
Do you provide jewelry appraisals?
Yes. We offer professional jewelry appraisals for insurance, estate, replacement, and fair market value purposes.
Do you create custom jewelry?
Yes. Our experienced team can help design a custom engagement ring, wedding band, pendant, or other unique piece made specifically for you.
Do you sell engagement rings?
Yes. We carry a large selection of engagement rings, wedding bands, lab-grown diamonds, natural diamonds, and bridal jewelry.
Do you offer financing?
Yes. Financing options are available through Synchrony. We also offer lease-to-own options through Snap Finance and Acima for qualified customers.
Do you offer layaway?
Yes. We offer convenient layaway options on many jewelry purchases. Visit our store for details.
How often should jewelry be cleaned?
We recommend having your jewelry professionally cleaned and inspected every six months to help keep it looking its best and identify potential issues before they become costly repairs.
Where is Pineforest Jewelry located?
Diamond Jim's Pineforest Jewelry Experience is located at 6840 E. Sam Houston Parkway N., Houston, TX 77049.
Can I bring in jewelry purchased somewhere else?
Absolutely. We repair, clean, inspect, and appraise jewelry regardless of where it was originally purchased.
Can you special order jewelry?
Yes. If you don't see exactly what you're looking for, we can special order many styles from our trusted jewelry vendors.
Do you sell jewelry for every budget?
Yes. We offer jewelry in a wide range of styles and price points, making it easy to find something special for any occasion.
Can you help me choose the perfect engagement ring?
Absolutely. Every member of our jewelry sales team is GIA-certified and trained to help you compare diamonds, settings, and styles. We'll work with you to find the perfect engagement ring that fits your budget and reflects your unique style.